Frequently Asked Questions

Pc888 FAQ — All Your Questions Answered in One Place

From opening an account to making a withdrawal — find all the answers you need about pc888 right here. Scroll down or use the search to find what you're looking for quickly.

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Account & Registration
Help with creating a new account, updating information, email verification, password reset, and all other account-related issues.
Register
Deposits & Withdrawals
bKash , Nagad, Rocket, and bank transfer — payment methods, transaction timeframes, and solutions to common issues.
View Payments
Bonuses & Rewards
Answers to all questions about the welcome bonus, daily cashback, reload bonus, referral offers, and loyalty points.
View Rewards
Games & Betting
Rules, strategies, and technical troubleshooting for slots, Live Casino, Sports Betting, and lottery.
Explore New Games
Security & Privacy
Account security, two-factor authentication, data privacy, and how to report suspicious activity.
Responsible Gaming
Sports Events
Rules for betting on cricket, football, and other live sports events, how to read odds, and the benefits of live betting.
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Category List
Account & Registration Deposits & Withdrawals Bonuses & Rewards Games & Betting Security Support
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Account & Registration

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Signing up on pc888 is quick and simple. registration page Enter your name, mobile number or email address, and a strong password. Then verify using the OTP sent to your mobile or email. The whole process takes just 2–3 minutes. Please note that each person may only register one account.

Yes, you must be at least 18 years old to open an account at pc888. This is part of our responsible gaming policy. A national ID card or birth certificate may be required for age verification.

After logging in, go to Account Settings and click "Edit Profile" to update your name, phone number, or other details. Some changes may require identity verification. If you run into any issues, contact us at support@pc888.ws.

on the login page Click the "Forgot Password?" link. Enter your registered mobile number or email and a reset link or OTP will be sent to you. Use it to set a new password. OTPs typically arrive within 5–10 minutes.

KYC (identity verification) helps secure your account and prevent money laundering. You may be asked to provide a copy of your NID, passport, or driving license for large withdrawals or in certain circumstances. Completing verification also speeds up the withdrawal process.

There are several reasons an account may be suspended, such as multiple accounts, rule violations, or suspicious activity. In such cases, email support@pc888.ws or reach out via live chat. Our team will review the matter within 48 hours.
Deposits & Withdrawals

pc888 supports the most popular payment methods in Bangladesh: bKash, Nagad, Rocket, Upay and directly Bank TransferFor full payment details, visit the Payment Page View.

The minimum deposit at pc888 is just ৳500It can be deposited via any mobile banking service in Bangladesh. New members will receive a special welcome bonus on their first deposit.

Withdrawal times vary depending on the method. bKash/Nagad/Rocket transfers typically take between 15 minutes and 2 hours Bank transfers may take up to 24 hours. Withdrawals are processed faster for KYC-verified accounts.

First, wait 5–10 minutes and refresh the page. If the issue persists, note the transaction reference number and contact support@pc888.ws or reach out via live chat. Most issues are resolved within 30 minutes.

Withdrawal limits are determined by your account tier and verification status. Typically, the daily maximum is ৳2,00,000 can be withdrawn. VIP members enjoy even higher limits. For more details, visit the Payment Page View.

pc888 charges no fees on deposits. Withdrawals are generally free as well, though your mobile banking provider's own charges may apply for bank transfers. Withdrawals may be restricted if bonus wagering requirements have not yet been met.
Bonuses & Rewards

New members on their first deposit 100% Welcome Bonus You'll also get free spins and cashback offers right after registering. For full bonus terms and conditions, visit the Rewards Page View.

A wagering requirement means you need to place a certain amount in bets before you can withdraw a bonus. For example, if the wagering requirement is 10x and the bonus is ৳1,000, you must wager ৳10,000 before withdrawing. Each bonus has its own wagering conditions, which are clearly stated at the time of claiming.

Every account has a unique referral code. When friends or contacts register on pc888 using your code and make their first deposit, you'll receive Referral Bonus The more friends you refer, the higher your bonus.

No, expired bonuses are generally not refunded. However, special reactivation offers may occasionally be available for regular members. The expiry date of every bonus is communicated at the time of claiming, so make sure to start using your bonus right away.

A portion of every bet is credited as loyalty points. These points can be redeemed for bonus cash, free spins, and special rewards. The points accrual rate and redemption rules rewards page Details are provided.
Games & Betting

pc888 offers a massive game library — Slots, Live Casino, table games, fishing games, lottery and Sports Betting. Live betting is available across cricket, football, tennis, and 20+ other sports. To explore new games, New Games Page Visit.

Yes, pc888's Live Casino section lets you play Baccarat, Blackjack, Roulette, and other table games in real time with professional, trained dealers. With HD video streaming, the experience is just like being in a real casino.

On pc888, Cricket, football, badminton, tennis, basketball, volleyball, hockey and over 20 sports to bet on. Live betting is available for all major tournaments including IPL, BPL, and the World Cup. For more details, Sports Betting page View.

If your connection drops, our system saves your exact game state at that moment. When you reconnect, the game resumes right where you left off — no funds will be lost. For live games, however, if the connection drops mid-round, the outcome will be determined according to the game rules.

lottery page and pick your preferred lottery tickets. Daily, weekly, and monthly draws give you the chance to win lakhs in prizes. Tickets are affordably priced and payment is deducted directly from your account balance.
Security & Privacy

Yes, pc888 uses bank-level 256-bit SSL Encryption Your payment details, password, and personal data are fully encrypted at all times. We never share your information with any third party.

Go to Account Settings → Security → Two-Factor Authentication. You can enable 2FA using mobile OTP or Google Authenticator. Once active, every login will require an additional verification code.

Change your password immediately and log out of all active sessions. Then send an urgent email to support@pc888.ws or reach us via live chat. Our security team will review your account right away and temporarily secure it if needed.

Absolutely. pc888 places the highest priority on responsible gaming. You can set your own daily/weekly deposit limits, temporarily pause your account, and self-exclude if needed. For more details, Responsible Gaming Page View.
Support & Contact

There are three ways to reach pc888 support: Live Chat (at the bottom corner of the site), Email (support@pc888.ws) and Social Media Message. Live chat typically responds within 2–5 minutes.

Yes, pc888 offers full customer support in Bangla. Our support agents speak Bangla and respond to emails in Bangla as well. A dedicated team, specially trained for Bangladeshi users, is available around the clock.

To file a complaint, send a detailed email to support@pc888.ws. Include a description of the issue, screenshots, and your transaction reference number for a faster resolution. We typically respond in writing within 24 hours.

Yes, pc888 is fully mobile-responsive. It works seamlessly on both Android and iOS devices via Chrome, Safari, or any modern browser. All games, payment options, and account features are fully functional on mobile.

Don't see your question here? Our support team is available 24/7. Reach us by email at support@pc888.ws or via live chat — we typically respond within 5 minutes.

Contact Us

Still need help?

Our expert support team is here for you around the clock.

Live Chat
Click the chat button at the bottom right corner of the site. Average response time is 2–5 minutes.
Email Support
Email us at support@pc888.ws and you'll receive a detailed response within 24 hours.
Service Hours
Available 7 days a week, 24 hours a day. Support is provided in both Bengali and English.
Terms & Conditions
Visit the relevant pages to read our full policies and terms.
About pc888

Why is pc888 Bangladesh's top gaming platform?

Pc888 is more than just an online gaming site — it's the trusted platform for millions of gamers across Bangladesh. Fully compatible with local payment methods, you can get started with as little as ৳500 via bKash, Nagad, or Rocket. From the moment you open your first account, you'll enjoy a stream of bonus offers, loyalty points, and access to exclusive tournaments.

Hassle-free payments

Many gaming sites make you wait days to withdraw your money. That's not the case at pc888. For verified accounts, withdrawals to bKash typically go through in just 15–30 minutes — which is exactly why so many users trust pc888.

No Compromises on Security

Pc888 uses the highest level of technology to protect user data. Every transaction is SSL encrypted and servers undergo regular security audits. Keeping two-factor authentication enabled makes your account virtually impenetrable.

Massive Game Library

From slots and Live Casino to cricket betting and lottery — pc888 has no shortage of games. New games are added every week, and special odds and bonuses are available during seasonal cricket tournaments. During IPL or BPL season, pc888 brings an extra level of excitement.

For Bangladeshis, in Bangla

Pc888's full interface is available in Bengali and the support team communicates in Bengali too. Whether you're in a village or a city, on a smartphone or a computer — pc888 is equally easy for everyone. This FAQ page is updated regularly so you always have the latest information.

  • No fees for registration or login
  • Mobile-first design — comfortable on any screen size
  • Fresh Promotions & Offers Every Day
  • RNG-certified games — completely fair and unbiased results
  • Special bonuses for Bangladeshi national holidays
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Register now and get instant access to thousands of games with a 100% Welcome Bonus. You can get started in just 2 minutes.

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